Privacy and Cookies Policy harmonywioletta.com

Last updated: 10 April 2026

This Privacy Policy sets out the rules governing the processing of personal data and the use of cookies on the harmonywioletta.com website, operated by Harmony massage Wioletta Soliwoda.

1. Data controller

The data controller is:

Harmony massage Wioletta Soliwoda, with its registered office at ul. Zwycięska 46/11, 53-033 Wrocław,
Tax Identification Number (NIP): 692 200 77 00, email: wioletta@harmonywioletta.com, tel.: +48 796 582 443.

2. How to contact us

For matters relating to the protection of personal data, you can contact the data controller by email at wioletta@harmonywioletta.com or by telephone on +48 796 582 443.

3. Scope and data sources

Personal data may be collected directly from you via:

– the contact form on the harmonywioletta.com website,
– contact via WhatsApp,
– email or telephone using the contact details provided on the website.

The following data, in particular, may be processed via the above channels:

– first name and surname,
– email address,
– telephone number,
– the content of messages and other data provided voluntarily in correspondence.

4. Purposes and legal basis for data processing

4.1. Contact and handling of enquiries

Data provided via the contact form, WhatsApp, email or telephone is processed for the following purposes:
– to respond to the enquiry submitted,
– to conduct further correspondence relating to the enquiry, a quote or the provision of a service,
– to process bookings or preliminary arrangements regarding massage services.

The legal basis for data processing is the controller’s legitimate interest (Article 6(1)(f) of the GDPR), which consists of conducting correspondence and maintaining contact with individuals interested in our services.

4.2. Performance of a contract or pre-contractual measures

If, as a result of the correspondence, services are provided, data may also be processed for the purposes of entering into and performing a contract (Article 6(1)(b) of the GDPR).

4.3. Legal obligations

In some cases, data may be processed in order to comply with legal obligations incumbent on the controller, e.g. in relation to accounting and taxation (Article 6(1)(c) of the GDPR).

4.4. Pursuing or defending against claims

Data may also be processed for the purpose of establishing, pursuing or defending against potential claims, which constitutes a legitimate interest of the controller (Article 6(1)(f) of the GDPR).

4.5. Website traffic statistics and analysis (Google Analytics)

As part of the website’s operation, analytical tools such as Google Analytics are used to enable anonymous analysis of website traffic and optimisation of its performance. The legal basis for data processing in this regard is the controller’s legitimate interest (Article 6(1)(f) of the GDPR), consisting of compiling statistics and analyses to improve the quality of the website, or – in the case of cookies requiring consent – your consent (Article 6(1)(a) of the GDPR).

4.6. Marketing tools (Meta Pixel / Facebook Pixel)

The website may use marketing tools such as Meta Pixel (Facebook Pixel), which enable the display of personalised advertisements and the analysis of the effectiveness of advertising campaigns. The legal basis for data processing in this regard is your consent (Article 6(1)(a) of the GDPR), expressed via the cookie management panel.

5. Voluntary provision of data

The provision of personal data is voluntary, but necessary in order to contact us, receive a response to an enquiry, or use our services. Failure to provide such data may prevent us from responding or providing the services.

6. Recipients of the data

Personal data may be disclosed to the following categories of recipients:

– entities providing website hosting and maintenance services,
– email service providers,
– analytics tool providers (e.g. Google Ireland Ltd. – Google Analytics),
– marketing tool providers (e.g. Meta Platforms Ireland Ltd. – Meta Pixel / Facebook Pixel),
– the provider of the WhatsApp service (Meta Platforms Ireland Ltd.), in connection with the use of the messaging service.

7. Transfer of data outside the European Economic Area (EEA)

Due to the use of Google Analytics, Meta Pixel and WhatsApp, data may be transferred to third countries (including the USA). These service providers employ mechanisms provided for under the GDPR, such as standard contractual clauses or other appropriate safeguards. Further details can be found in these providers’ privacy policies.

8. Data retention period

– data from the contact form and correspondence (email, WhatsApp) – for the period necessary to handle the enquiry and for the time required to safeguard against any potential claims,
– data processed in connection with settlements – for the period required by accounting and tax regulations,
– data processed on the basis of consent – until such consent is withdrawn, unless another legal basis justifies longer processing.

9. The rights of the data subject

You have the following rights:

– the right of access to your personal data,
– the right to rectification,
– the right to erasure (‘the right to be forgotten’),
– the right to restrict processing,
– the right to data portability,
– the right to object to data processing on the basis of a legitimate interest,
– the right to withdraw consent at any time (if processing is based on consent),
– the right to lodge a complaint with the President of the Office for Personal Data Protection.

10. Profiling

Personal data is not used for automated decision-making, including profiling, which would produce legal effects concerning you or similarly significantly affect you.

11. Cookies

The harmonywioletta.com website uses cookies, which are small text files stored on the user’s device (computer, phone, tablet) when they visit the site.

11.1. Types of cookies

The following types of cookies may be used on the website:
– essential cookies – necessary for the website to function properly, e.g. to maintain the user’s session and remember cookie consent settings,
– functional cookies – enable the website to remember the user’s selected settings and personalise the interface,
– analytical cookies – allow information to be collected about how the website is used (e.g. pages visited, duration of visit),
– marketing cookies – used in conjunction with tools such as Meta Pixel / Facebook Pixel to display targeted adverts and measure their effectiveness.

11.2. Legal basis for the use of cookies

Cookies that are essential for the website to function may be used without your consent. Analytical and marketing cookies are used solely on the basis of your consent, given via the banner or the cookie management panel.

11.3. Managing cookie settings

You can manage your cookie settings:
– via your web browser settings (blocking cookies from being stored, deleting existing cookies),
– via the cookie banner or consent panel available on the website – for optional cookies.
Ograniczenie stosowania cookies może wpłynąć na niektóre funkcje serwisu.

12. Changes to the Privacy Policy

The administrator reserves the right to make changes to this Privacy Policy. The current version of the Policy will always be available on the harmonywioletta.com website.

13. Contact

If you have any questions regarding this Policy or the processing of personal data, please contact us at the following email address: wioletta@harmonywioletta.com.